R&D activity
The launch of new products and the adherent marketing activities
has been the object of the R&D activity for more than ten years.
As a result of this R&D activity several publications, research
papers and articles have been published (more infor from here):
The newest object of the R&D activity is the R&D process
itself. The objective is to find out together with Dr. Sanjay Mishra
from the University of Kansas what rae the factors the differentiate
the successful R&D project from an unsuccesful one. The project
is part of an international research project, in which the China,
Korea and Canada part projects have been done. You can download
the reserach plan in pdf-format from here.
If you are responsible for the marketing function in a
technology company, you can participate in the study by responding
to a questionnaire here.
Research plan
The Factors Affecting New Product Success: Cross Country
Comparisons: Case Finland- research project
Dr. Matti J. Haverila
Table of Contents
1. Introduction
2. Outline of the research
2.1. Scope, purpose, methodology and objectives
of the research project
2.2. Outline of the research
2.2.1. Research design
2.2.2. Choice of methodology
3. New product development process (NPDP)
3.1. New product development process
3.2. Factors affecting the success of new products
4. Schedule of the research
1. Introduction
The development and introduction of new products to the marketplace
are vital to corporate profitability and growth. The companies most
successful in carrying out these activities use approaches and techniques
that, although only slightly different from those employed by their
less successful competitors, result in significant performance advantage.
Booz, Allen & Hamilton Inc. 1982
Product development process is a long and tedious process. It starts
from idea generation and hopefully ends with a successful launch
into the market place. There has been put much emphasis in Finland
on the product development. Technology and research regarding new
products play a significant role in the Finnish economy. The amount
of research done and the funds used for research both in the private
and public sector in relation to the size of Finnish economy has
increased steadily during last 30 years and currently stands around
3.5% of GNP. This is one of the highest figures in OECD countries.
Research in fact is a major competitive factor for Finland. Thus
it is absolutely essential that the research process is efficient
and as much as possible is known of all the factors affecting the
success and failure of the various research projects done.
It has been evidenced in many studies that the meaning of R&D
and the continuous introduction of new products is extremely important
for the prosperity of companies. The meaning of new products seems
to be growing from the profitability point of view.
2. Outline of the research
2.1. Scope, purpose, methodology and objectives
of the research project
There has been quite a bit research done regarding the factors affecting
the success and failure of new products. Comparative data between
various parts of the world in this regard is, however, lacking.
The scope of this research is to investigate the factors that affect
the new product success irrespective of the industry where the New
Product Development (NPD) is done.
The purpose is to join an international research initiative, in
which research will be done in various parts of the world regarding
the success and failure of new products. The following sections
of the research have already been completed: China, South Korea
and Canada. Finland will join the initiative as the first European
country. Other countries will follow the suite. Also comparisons
to the earlier studies will be done.
The methodology of study is to use a questionnaire consisting of
approximately 80 statements developed by R.G. Cooper. Commercial
successes and failures will be compared. When determining the sample,
the information sources of Statistics Finland will be used.
The objectives of the research project are to gain more in-depth
practical knowledge regarding the factors that affect the success
and failure of new product development process. Also comparisons
to other countries should increase the understanding in this regard.
2.2. Outline of the research
2.2.1. Research design
This research uses the research design in which the event under
research is described and then hypotheses are produced to explain
it. The objective of the nomotetic approach based on positivism
is within the scope of the research sampling frame to look for correlations
describing relationships between properties. The goal is primarily
to show causal or at least correlative relationships. Sampling frame
is collected from a wide population and it will be dealt with statistical
methods. The results are statistical averages and other statistical
measures and thus an individual company might be totally different
from the average company.
2.2.2. Choice of methodology
This research includes conducting a direct mail survey using a question-naire.
The questionnaire also includes questions regarding the size of
the business unit, its' products, the proportion of R&D of sales,
sales to foreign markets and the background of the respondent.
To test some of the hypothesis it is necessary to divide the sample
population into two different groups. The division will be done
as follows. Every other respondent will be asked to answer the questionnaire
as far as their successful product launches are concerned and every
other respondent will be asked to answer the questionnaire as far
as their unsuccessful product launches are concerned.

Figure 1. The structure of the research.
3. New product development process
“Managing a business superbly starts with developing products
the public wants.”
Booz, Allen & Hamilton
3.1. New product development process
New product development is one of the riskiest, yet very important,
endeavors of the modern corporation. Managing new product development
successfully re-quires a commonly applied, disciplined process that
is consistently used and under-stood by all managers. Companies
use a variety of approaches to develop new products. According to
the researches of Booz, Allen & Hamilton and Thomas D. Kuczmarski,
the new product development process can be presented in 10-step
model, which identifies the activities performed in bringing new
product ideas to the market-place.

Figure 2. The new product development process.
Robert G. Cooper has developed the generic stage-gate new product
development process. Cooper’s stage-gate system breaks the
new product project into discrete and identifiable stages, typically
four, five or six in number, depending on the company or division.
Each stage is designed to gather information needed to progress
the project to the next gate or decision point. Each stage is multifunctional
and consists of a set of parallel activities from different functional
areas within the company. A stage-gate system is both a conceptual
and operational model for moving a new product from idea to launch.

Figure 3. A generic stage-gate new product process
by Cooper.
3.2. Factors affecting the
success of new products
There has been completed a number of research projects concerning
the success of new products. The perhaps most well known are the
studies by Booz, Allen and Hamilton, the Conference Board, Cooper
and Kleinschmidt as well as de Brentani. The findings can be summarized
as follows:
Table 1. Correlates of New Product Success.
Correlate
of success |
|
|
|
Duerr |
Match customer
needs |
|
|
|
|
High value to
customer |
|
|
|
|
Innovative |
|
|
|
|
Technical superiority |
|
|
|
|
Screened on growth
potential |
|
|
|
|
Favorable competitive
environment |
|
|
|
|
Fit internal
company strengths |
|
|
|
|
Communication
among functions |
|
|
|
|
Top management
support |
|
|
|
|
Enthusiastic
champion |
|
|
|
|
New-product organization |
|
|
|
|
Use new-product
process |
|
|
|
|
Avoid unnecessary
risk |
|
|
|
|
4. Schedule of the research
The research will be conducted according to the following timetable:
Table 2. The schedule of the research.
2003 |
Definition of the research problem |
|
The strategy of the research |
|
The method of the research |
|
Previous studies and theories |
|
The clarification of the problem |
|
The objectives of the research |
|
The outline of the research hypothesis |
2004 |
The choose of the object of the research |
|
The decision of the research method |
|
The outline of the research instrument |
|
The testing of the questionnaire |
|
The mailing of the research questionnaires |
2005 |
The coding of the responses |
|
Preliminary statistical analysis of responses |
|
The analysis of the results |
|
Conclusions and directions for future research |
|
The writing of the results |
|